Last updated: October 30, 2026
This policy describes prohibited uses of Shivaksa Technologies LLC services, including VoIP, SIP trunking, DID numbers, dialer, voicemail campaign, and AI voice services. It supplements our Terms of Service.
Prohibited Activity
- Making calls without required authorization or consent from call recipients.
- Fraudulent, deceptive or misleading campaigns, including impersonation of businesses or institutions.
- Caller ID spoofing or presenting false or misleading caller identity.
- Unlawful prerecorded messages or AI-generated calls where prohibited by law.
- Unlawful telemarketing, including calling numbers on applicable do-not-call registries where required rules are not followed.
- Unlawful collection, use or sharing of customer data.
- Any use that violates applicable telecommunications, marketing, privacy or consumer-protection laws.
Customer Verification
New customers may be required to complete a business application and verification process before services are activated. Applications are reviewed and may be approved, rejected or returned for additional information.
Monitoring and Enforcement
We may investigate suspected abuse, request records or proof of consent, and suspend or terminate services where this policy is violated. Cooperation with law-enforcement and carrier investigations may be required where legally obligated.
Reporting Abuse
Suspected abuse of our services may be reported to support@shivaksatechnology.com.
This policy is provided for general information and does not constitute legal advice. Customers are responsible for obtaining qualified legal guidance regarding applicable calling and marketing laws in the jurisdictions where they operate.