AI voice agents

AI Voice Agents

AI voice agents for inbound and outbound calling workflows — engagement, qualification, information collection, follow-up and handoff to your team.

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Multi-channel engagement

One AI Sales Agent Across Voice, Chat & Email

Shivaksa builds and operates AI-powered sales campaigns designed around your products, services, customer profile, qualification requirements, and sales process.

  • AI Voice
  • Live Chat
  • Email Communication
  • English & Spanish
  • Inbound & Outbound

Engagement models

Two Ways to Work With Shivaksa

Built & Deployed For You

Shivaksa designs and deploys an AI sales system around your business — your products and services, customer profile, qualification requirements, communication channels, CRM and workflows, and sales process — so it becomes part of how your team engages customers.

Managed AI Sales Campaigns

Shivaksa can operate AI-powered sales campaigns for your business — configured customer conversations, qualification, information collection, verification, follow-up, and qualified or verified handoff to your team.

From first contact to qualified handoff

What the AI Sales Agent Can Do

Each AI Sales Agent is configured around your campaign, qualification criteria, workflows, and business rules.

Engage & Converse

  • Engage inbound and outbound customers
  • Understand customer needs and answer common questions
  • Handle common questions and objections

Qualify & Verify

  • Ask qualification questions
  • Collect required customer information
  • Verify customer information where configured
  • Follow campaign-specific qualification rules

Follow Up & Handoff

  • Handle appropriate customer follow-up
  • Record customer information and outcomes
  • Update connected CRM and workflows
  • Identify qualified or verified customers
  • Transfer qualified customers to a senior officer or your sales team

AI Sales Journey

Designed to Manage the Customer Journey

Campaign steps and qualification criteria are configured according to your business requirements.

01First Contact
02Customer Conversation
03Understand Needs
04Answer Questions
05Qualify
06Collect & Verify Information
07Follow-Up If Required
08Qualified / Verified Handoff
09Senior Officer / Your Sales Team

Human handoff

Qualified Customers Reach Your Team With Context

When a customer is qualified or verified, the AI Sales Agent can transfer the conversation to a senior officer or your sales team — passing relevant customer information and conversation context during the handoff.

Appointment scheduling is available as one configured use case where it fits your sales process.

Core concept

Build the software. Connect the communications. Automate the workflow.

Monthly plans

AI Sales Agent Plans

Three monthly plans designed for businesses at different stages of growth.

Launch pricing. Plans can be adjusted as your business grows.

Starter

For businesses getting started with AI-powered sales engagement.

$250/month

  • 1 AI Sales Agent
  • AI voice usage billed at $0.036 per minute
  • Inbound & outbound calling — AI answers and makes calls
  • Lead qualification
  • Customer information collection
  • Call recording
  • Call transcripts
  • Basic reporting
  • Appointment booking
  • Standard support
Get Started

Business

For businesses running multiple campaigns or larger sales and customer-service operations.

$850/month

  • Up to 5 AI Sales Agents
  • AI voice usage billed at $0.036 per minute
  • Complete inbound & outbound AI calling setup
  • 24/7 AI-powered customer service
  • AI handles incoming customer calls and makes outgoing sales and verification calls
  • Multiple sales campaigns
  • Advanced lead qualification
  • Advanced qualification workflows
  • Customer information collection and verification
  • CRM/API integration
  • Appointment booking
  • Call recording & transcripts
  • Advanced analytics
  • Campaign reporting
  • Priority support
  • Transfers interested or qualified customers to your designated human agents
Talk to Our Team

Prices shown are monthly licence/service fees. AI voice usage is billed separately at $0.036 per minute in addition to the monthly plan price — no unlimited or bundled calling is included. Applicable telecommunications/provider charges may also apply.

The AI calling setup (inbound and outbound configuration) is included in the monthly subscription; actual AI voice minutes, telephone usage, SIP charges and DID numbers are billed separately.

Additional users, integrations, custom workflows and enterprise requirements are quoted separately.

Business plan call transfer: when a customer is interested, needs human assistance or meets your transfer criteria, the AI agent transfers the call to your designated human agent or destination. This is a call-transfer capability — Shivaksa does not supply human agents or call-center staffing under any AI plan.

Our process

From Idea to Working Technology

01

Discover

Understand the business, customer journey, requirements, and objectives.

02

Design

Design the software, communications, AI, and workflow architecture.

03

Build

Develop and configure the required systems and integrations.

04

Deploy & Improve

Launch the solution, monitor workflows, and make improvements based on business requirements.

Ready to start?

Build a Better Connected Business System

Discuss an AI Sales Agent built for your business — or a managed AI sales campaign operated by Shivaksa.